Ordering with us is very easy. You can pay securely using most credit/debit cards or you can order online and pay with your PayPal account.
To place an order just browse our website and click on the items you wish to buy and they will be put in to your shopping basket. When you have finished your selection, click on Checkout and you will be asked to enter a few details to complete your order.
We accept credit cards and payment through PayPal secure payment service. If you are shopping from outside the UK , place your order online and your credit card company will convert the transaction to US dollars or your own currency. We only accept payment in sterling.
Dispatch & Delivery - Your order will be dispatched as soon as possible (usually within 48hrs) of receipt of payment and any out of stock items will be sent as soon as we receive them at no extra postage cost to you. In the event we are unable to supply your order we will notify you as soon as possible and if you wish to cancel your order we will refund you immediately. International orders are subject to local area services although we aim for receipt of delivery of about 10 - 14 days.
Returns Policy - We hope you will be happy with your purchase but if for any reason you are not completely satisfied with an item, please contact us to arrange to return it to us in an unused condition with the original packaging
Remittance terms - Payment with order. For UK delivery postage and packing is calculated by the total value of the goods you have ordered and will be shown in the basket based on UK shipping costs. Goods are usually sent via Royal Mail 1st Class post and occasionally by Signed For delivery. In all cases you will be shown the exact cost of the delivery charge before you are asked to pay. Overseas postage is calculated in your shopping basket and varies from order to order
Tax - Orders are not subject to VAT at this time, so current prices apply to both UK and overseas orders. The purchaser is solely reponsible for any import duty or applicable local taxes.
JHS Glass is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be idebtified when using this website then you can be assured that it will only be used in accordance with this privacy statement
JHS Glass may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes
We may collect the following information
- Name and payment details
- contact information including email address
- demographic information such as postcode, preference and interests
- other information relevant to customer surveys/offers
We require this information to understand your needs and provide you with a better servive and in particular for the following reasons
-To process your order and obtain payment
- internal record keeping for legal reasons
- we may use the information toimprove our products and services
Security & Cookies
Any information you provide will be held securely in accordance with the GDPR Act 2018 Where services are delivered on the internet this sometimes involves placing small amounts of information on your web enabled device. These include small files known as cookies. They cannot be used to identify you personally.
Cookies are used to improve services to you
- enabling a site to recognise your device, so you don't have to keep putting in the same information
- recognising you may already have entered a username and password, so you do not have to enter it for every web page viewed
- measuring how many people are using a site, so improvements can be made to the site content
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should excercise caution and look at the privacy statement applicable to the website in question
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.